After what might be considered the most botched game launch ever, EA now claim that the worst of SimCity’s server problems are behind us.
Towards the end of a turbulent week in which many gamers were initially unable to play their own game, EA have called their attitude pre-launch “dumb” and offered a free PC game download to those affected.
In her latest update, Maxis General Manager Lucy Bradshaw says that they have “reduced game crashes by 92% from day one”.
Bradshaw said that she had hoped to be issuing an all-clear “but there are still some elements coming together”.
“Tonight and tomorrow we’ll be monitoring each server and gameplay metrics to ensure that the service remains strong… We need a few more days of data before we can assure you that the problem is completely solved and the game is running at 100 percent.”
On Friday Bradshaw said, “So what went wrong? The short answer is: a lot more people logged on than we expected. More people played and played in ways we never saw in the beta.
“Our biggest fear was that people who love this franchise would be scared off by bad reviews about the connectivity issues,” continued Bradshaw.
She then went on to express a deep-gratitude to gamers who persisted with the game through the troubles.
Despite the debacle EA will consider the game a success sales-wise, as the PC-only title entered this week’s chart at number 2, an achievement made all the more impressive given that sales through EA’s digital platform Origin aren’t counted by Chart-Track.