Top LMS Metrics to use in online training

by on September 11, 2022

The ability to analyze learner behavior is a major benefit of LMSs like performance pro. Your eLearning course design and overall eLearning strategy can be assessed this way, letting you fix any flaws you find. While there are similarities in the reporting capabilities of various LMSs, there are also notable differences. Because of this, you should search for the one that emphasizes the big data you need for your eLearning to be successful. If you are planning on performing online training, here are the top LMS metrics to check for:

Completion Rates:

Completion rates are commonly used to measure learners’ interests, motivation, and active participation in a course. A low percentage of learners completing a course or module may indicate a few issues. This could indicate that either your material or your delivery method is not connecting with your target audience or that your learners are not fully invested in the training programme. If your team isn’t finishing their training, you can find out why by looking at their completion rates, and then you can take steps to fix the situation. If any of your learners aren’t finishing their coursework, your company’s performance may suffer due to skill shortages and ineffective workers. As such, it is essential to monitor course completion rates and adjust accordingly.

eLearning examination results:

Employee knowledge, skill growth, and task mastery can all be gauged with eLearning assessments. Asking the right questions gives you the freedom to explore their knowledge of compliance and their ability to use that knowledge in the real world. Evaluations, both quantitative and qualitative, can be recorded in an LMS. You can discover where workers need help by looking at their quantitative assessment scores, which are shown as a percentage of correct answers. In particular, they did poorly on the test question that evaluated their ability to provide satisfactory customer assistance. Reports on performance in serious games or other online training simulations provide the basis of qualitative assessment outcomes.

eLearning ROI:

Even the “free” LMSs that don’t require any subscription or other upfront payments nevertheless cost money. It’s been said that time spent on monitoring and maintaining the LMS platform is money well spent. Not to mention creating and releasing all of your eLearning material. As a result, you should compare the expenses and gains of your LMS through analytics. 

Do you get a good return on your e-learning budget? Or perhaps you need to reevaluate your approach to e-learning. However, a backdoor approach to ROI analysis may be applied to e-learning. The first step in identifying areas for growth is examining metrics like audience size, sales, and customer satisfaction. Analyze results in light of obtainable LMS measures, such as eLearning assessment outcomes and online learner performance. A rise in customer satisfaction might be linked to the success of your eLearning programme, for instance.

Learners’ Approval and Satisfaction:

You should give your workers the greatest possible educational experience. Learner satisfaction is an important indicator of the quality of your training programmes. An excellent eLearning programme equips learners with useful information and teaches them how to apply it in their jobs effectively. Likewise, it should provide a streamlined training experience so learners have no bumps in the road. Including questionnaires at the end of a course or module is a simple way to gauge how happy your learners are with the experience. See how happy your learners are with the software and if there are any problems they are having. Creating an environment of openness and feedback will yield detailed responses that will help you design a training program that works.

The Approval of the Instructor:

How do those who work with instructors feel about them? Do their supervisors make use of the available online training in performance management? Your team’s performance is heavily dependent on the leaders of that team. The HR team’s role is to provide consistent assistance to staff members and step in when problems arise. That’s why it’s essential to pay attention to teacher ratings. If your percentages are low, it may be time to meet with your online instructors and supervisors and provide them with online training tools, such as online training videos and guidance on actively participating in the learning community.

Estimates of Client Satisfaction:

To hone your approach to performance management, compare your customer satisfaction ratings to those gathered from your LMS. The results of your online polls and surveys can be uploaded to the LMS and seen in graphical form. This allows you to pinpoint issues with online training that have an impact on client loyalty.


Efficient education can be achieved through metrics to gauge the success of online learning programmes. Training management and delivery may suffer if you don’t use eLearning metrics to monitor progress. Your company’s productivity will suffer due to your employees’ poor morale and work ethic. Therefore, it is essential to have eLearning KPIs in place while managing eLearning programmes to boost the efficiency of your training.

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