Microsoft To Replace Certain Consoles After Disc & Dashboard Updates

by on May 18, 2011

Recently in the USA, Microsoft have been testing a new disc format, which is believed to combat piracy on the system, and apparently some legitimate users may have problems after the next dashboard update rolls out, and may render some discs unreadable. Microsoft are apparently going to be replacing these consoles for free, with an Xbox 360S model!

Speaking to Eurogamer, a spokesman said : “Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself a as a unique ‘disc unreadable’ or ‘disc unsupported’ error on the screen. We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console.”

The story has also been confirmed by the official Xbox Support Twitter team, here. The dashboard update is expected to roll out as early as tomorrow! If you are one of the affected users, you will automatically receive an email from Microsoft arranging the replacement.

Source: Eurogamer & Kotaku

Thanks to twitter user @Willeth for the heads up.